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What changes
- You talk to your users regularly.
- You have a roadmap based on their problems.
- You measure adoption and satisfaction.
- You support and document what you build.
Product habits
- A named owner for the platform.
- A short list of problems it will solve, and a longer list it will not.
- Release notes and a way to ask for help.
- The courage to retire features nobody uses.
Warning signs
- Teams build workarounds instead of using it.
- Support questions about the same things repeat.
- Adoption only happens because it was mandated.
Sources and further reading
- CNCF Platforms White Paper. tag-app-delivery.cncf.io/whitepapers/platforms/.
IICTP is a new independent credential and is not ISO/IEC 17024 accredited.